In the context of the unprecedented situation of COVID-19, , the delivery time of shipments concerning the region of Attica is modified.

Specifically, the shipments  to any destinations within the Attica region, significant delays will inevitably occur, which in some cases may reach up to 15 calendar days upon receipt.

Frequently Asked Questions

 

How much is the shipping cost and cash upon delivery?

The shipping fee with courier is 2.00 euros all over Greece. For orders over 25,00 euros, shipping cost are free. The charge for cash on delivery is 1.90 euros all over Greece. All orders are sent via ACS courier

 

Which days of the week the delivery take place

The delivery of the goods take place every Monday-Friday 09.00-17.00 except holidays.

 

How many days until the goods are been dispatched?

Orders are shipped within 1 – 3 business days, unless you are in a remote area where the delivery time may take until 7 days.

If your order cannot be processed for reasons of force majeure, we will contact you to indicate whether you wish to complete your order

 

 What are the payment methods?

The methods of payment are through credit card, PayPal and cash upon delivery. In case of picking from our office you can pay cash or with credit card

 

What kind of credit cards to you accept?

We accept all kinds of credit cards except Diners and Discover

 

 Can I order outside Greece?

We ship only within Greece for the moment

 

How can I contact for more information?

Please send us an email to eshop@kawacom.gr. We will contact  you as soon as possible from Monday-Friday.

 

 What is the order Procedure?

You can place your order as a guest or by creating an account

 

Return/cancel my order

For return policy please visit Terms of Use

For cancelling your order send us an email to eshop@kawacom.gr.

 

How do I know if my order was successfully completed?

After completion of your order you will receive an email with all the details of your order.

 

 How can I track my order?

After sending your order you will receive an email with the tracking number regarding the process of the delivery of your order