Frequently Asked Questions
How much is the shipping cost and cash upon delivery?
The shipping fee with courier is 2.00 euros all over Greece. For orders over 25,00 euros, shipping cost are free. The charge for cash on delivery is 1.90 euros all over Greece. All orders are sent via ACS courier
Which days of the week the delivery take place
The delivery of the goods take place every Monday-Friday 09.00-17.00 except holidays.
How many days until the goods are been dispatched?
Orders are shipped within 1 – 3 business days, unless you are in a remote area where the delivery time may take until 7 days.
If your order cannot be processed for reasons of force majeure, we will contact you to indicate whether you wish to complete your order
What are the payment methods?
The methods of payment are through credit card, PayPal and cash upon delivery. In case of picking from our office you can pay cash or with credit card
What kind of credit cards to you accept?
We accept all kinds of credit cards except Diners and Discover
Can I order outside Greece?
We ship only within Greece for the moment
How can I contact for more information?
Please send us an email to email@example.com. We will contact you as soon as possible from Monday-Friday.
What is the order Procedure?
You can place your order as a guest or by creating an account
Return/cancel my order
For cancelling your order send us an email to firstname.lastname@example.org.
How do I know if my order was successfully completed?
After completion of your order you will receive an email with all the details of your order.
How can I track my order?
After sending your order you will receive an email with the tracking number regarding the process of the delivery of your order